Frequently Asked Questions
Everything you need to know about FiberwerX styles and services.
What is the typical shipping time for an order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What materials are used in FiberwerX apparel?
We prioritize high-quality, durable fabrics including organic cotton, premium synthetic blends, and reinforced stitching to ensure our fashion pieces withstand daily wear.
Do you offer international shipping?
Yes, FiberwerX ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.